Trainer

We are looking for a Counsellor to join our team at Sanzen Technology. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to AI Training Services. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Teacher / Tutor job for candidates with 1 - 2 years of experience.

More about this Trainer job

1. What is the eligibility criteria to apply for this Trainer job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Trainer job?
   Ans: This Trainer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Trainer job?
   Ans: No, there is no fee applicable for applying this Trainer job and during the employment with the company, i.e., SANZEN TECHNOLOGY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Trainer role?
   Ans: There is an immediate opening of 1 Trainer at SANZEN TECHNOLOGY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Teacher / Tutor job.
8. What are the timings of this Trainer job?
   Ans: This Trainer job has 11:00 AM - 08:00 PM timing.