Job Description – Soft Skills Trainer
1. Position Details
Parameter
Details
Designation
Soft Skills Trainer
Function
Learning & Development
Experience
4–5 years
Reporting To
L&D Head
Location
Mumbai
2. Role Purpose
To design and facilitate soft skills and behavioral learning interventions while managing the end-to-end coordination and execution of training programs. The role requires a professional with hands-on experience in training delivery, learning content development, and training program management to ensure effective implementation of learning initiatives.
3. Key Responsibilities
A. Training Delivery and Facilitation
Facilitate soft skills and behavioral training programs for employees across relevant organizational levels.
Use appropriate facilitation methodologies, including role plays, group activities, case studies, simulations, and discussions.
Assess participant engagement and gather feedback to improve training effectiveness.
B. Learning Content Design and Development
Design, develop, and customize training content based on identified learning needs and business requirements.
Apply adult learning principles and instructional design fundamentals to structure effective learning experiences.
Collaborate with internal stakeholders and subject matter experts to develop relevant and accurate training content.
Review and update existing learning material to improve content quality, relevance, and engagement.
C. Training Program Coordination and Execution
Coordinate training schedules, nominations, communication, logistics, attendance, and material readiness.
Maintain training records, feedback, assessments, and program documentation.
Track training completion, participation, evaluation scores, and key learning metrics.
Prepare training MIS reports and track program effectiveness.
4. Experience and Technical Requirements
Graduate in any discipline; a degree in Psychology, Human Resources, Education, or a related field with 4–5 years of relevant experience in Learning & Development, corporate training, or soft skills training.
Experience in independently conducting soft skills and behavioral training sessions for employees.
Experience in developing new training material and modifying existing content based on learning needs.
Experience in coordinating and managing training interventions, including scheduling, stakeholder coordination, documentation, and reporting.
Certification in Training, Facilitation, Train-the-Trainer, or Instructional Design will be an added advantage.