Operation Executive

Responsibilities

·       Handle potential student enquiries via calls, emails, social media, or in-person meetings.

·       Conduct onboarding for newly enrolled students, ensuring they are familiar with course structure, learning resources, and timelines.

·       Provide prompt resolution to student queries and concerns, ensuring a supportive learning environment.

·       Offer counselling support to students when required.

·       Coordinate with faculty to schedule and conduct lectures on time.

·       Collect, manage, and analyze student feedback forms to improve the quality of programs and services.

·       Maintain the data of recorded lectures in an organized and easily accessible format.

·       Manage and maintain accurate student documentation and records.

·       Assist students with visa processes and documentation when applicable.

·       Ensure timely collection of course fee installments.

·       Maintain classroom inventories, ensuring availability of required materials and equipment.

·       Search and connect with potential student leads on social media platforms like Instagram and Facebook.

·       Collaborate with students to identify and provide better academic and career opportunities.

Requirements

·       Bachelor’s degree in Education, Administration, Marketing, or related field (preferred).

·       6+months of experience in academic coordination, student support, or similar roles.

·       Strong organizational and time management skills.

·       Excellent communication and interpersonal skills.

·       Ability to multitask and work effectively in a fast-paced environment.

·       Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and basic IT troubleshooting.

·       Attention to detail and problem-solving abilities.

Timing:
Monday to Friday – 9 am to 6 pm
Saturday – 9 am to 5 pm

Contact:
+91 9619000780 (Richa Nayar)

• It is a Full Time Teacher / Tutor job for candidates with 6 months - 6 years of experience.