KRA Areas for DDU-GKY Centre Manager
Operational Management:
Ensuring smooth daily functioning of the training center.
Managing infrastructure, residential facilities, and resources.
Adhering to Standard Operating Procedures (SOPs) of DDU-GKY.
Training & Placement:
Ensuring high-quality skill training delivery as per scheme guidelines.
Achieving batch completion, placement, and post-placement tracking targets.
Monitoring trainee attendance, progress, and motivation.
Compliance & Reporting:
Ensuring all activities comply with DDU-GKY standards and reporting requirements.
Using and managing DDU-GKY's IT systems (like PMS) for data entry and reporting.
Ensuring due diligence and certification processes are followed.
Stakeholder & People Management:
Leading and motivating center staff (trainers, support staff).
Managing relationships with trainees, parents, PIA partners, and government agencies.
Handling grievances and fostering a positive learning environment.
Financial & Administrative:
Managing center budgets and expenditures.
Overseeing procurement and asset management.
Key Performance Indicators (KPIs) often linked to KRAs:
Batch filling rates & completion rates.
Placement rates & trainee salary levels.
Trainee retention rates (post-placement).
Compliance scores in audits.
Stakeholder satisfaction levels.