Manage overall restaurant operations and staff activities
Ensure high-quality customer service and guest satisfaction
Supervise, train, and motivate restaurant staff
Handle staff scheduling, attendance, and performance evaluations
Monitor food quality, hygiene, and safety standards
Control inventory, food costs, and operational expenses
Resolve customer complaints professionally
Coordinate with kitchen and service teams for smooth operations
Ensure compliance with company policies and local regulations
Prepare daily/weekly sales and operational reports
Plan promotional activities to increase sales and customer retention