Restaurant Captain

Job Title: Restaurant Captain

Location: Garci Restaurant, Jayanagar, Bengaluru

Department: Food & Beverage Service

Reports To: Restaurant Manager

Job Summary:

We are seeking a confident and customer-focused Restaurant Captain to lead our service team and ensure smooth restaurant operations. The ideal candidate will supervise wait staff, maintain service quality, and provide guests with a memorable dining experience in line with Garci’s fine-dining standards.

Key Responsibilities:

• Supervise and coordinate the activities of waiters and service staff during shifts.

• Greet guests, ensure they are comfortably seated, and address any special requests or complaints.

• Take and confirm food and beverage orders, ensuring accuracy and timely service.

• Train and guide new waiters on restaurant service standards and guest handling.

• Ensure tables are properly set up and maintained throughout service hours.

• Coordinate between the kitchen, bar, and service team for smooth order flow.

• Check final bills, ensure proper billing procedures, and handle payments when necessary.

• Monitor staff grooming, punctuality, and adherence to restaurant policies.

• Maintain cleanliness, hygiene, and organization in the dining area.

• Assist the Restaurant Manager in managing inventory of cutlery, crockery, and service equipment.

• Handle guest feedback professionally and escalate issues to management when required.

• Ensure a warm, professional, and personalized guest service experience.

Requirements:

• Proven experience as a Captain / Senior Waiter in a fine-dining or premium restaurant.

• Strong leadership, communication, and interpersonal skills.

• Excellent knowledge of food & beverage service standards.

• Positive attitude, attention to detail, and a guest-first approach.

• Ability to multitask and perform well under pressure.

• Diploma or degree in Hotel Management preferred.

• Flexible to work in shifts, weekends, and holidays.

Salary & Benefits:

• Competitive salary based on experience.

• Meals and uniforms provided.

• Performance-based incentives.

• Opportunity for career growth within the Garci brand.

• It is a Full Time వెయిటర్ / స్టీవార్డ్ job for candidates with 3 - 6+ years Experience.