Restaurant Captain

Job Title: Captain

Department: Operations Reports To: Restaurant Manager / Operations Manager Job Location: Khar

Job Purpose

The Senior Captain is responsible for supervising the service team, ensuring exceptional guest experiences, and maintaining high standards of food and beverage service. This role acts as a key link between management and service staff, leading daily floor operations to ensure smooth and efficient service.

Key Responsibilities

• Supervise and coordinate the activities of captains, stewards, and service staff

• Ensure smooth and efficient restaurant operations during service hours

• Greet guests, assist with requests, and ensure a positive dining experience

• Monitor service quality and maintain hospitality standards

• Take and confirm guest orders when required

• Resolve guest complaints professionally and promptly

• Train, mentor, and guide junior team members

• Ensure compliance with hygiene, safety, and company policies

• Coordinate effectively with kitchen and bar teams for seamless service

Required Skills & Qualifications

• 1–6 years of experience in Food & Beverage service

• Prior Captain-level experience preferred

• Excellent communication and interpersonal abilities

• Good knowledge of food, beverages, and service etiquette

• Ability to work efficiently under pressure

• Diploma or Degree in Hospitality / Hotel Management preferred

• Willingness to work flexible shifts, including weekends and holidays

• It is a Full Time వెయిటర్ / స్టీవార్డ్ job for candidates with 1 - 6+ years Experience.