Key Responsibilities:
Oversee service operations during shifts.
Train and guide captains and service staff.
Ensure adherence to restaurant service standards.
Manage customer relations and handle complaints professionally.
Strong interpersonal and leadership skills.
Train and monitor stewards in food and beverage service.
Ensure timely and efficient table service.
Address guest needs and ensure satisfaction.
Assist in maintaining cleanliness and hygiene standards.
Strong communication and teamwork skills