రెస్టారెంట్ కెప్టెన్

Key Responsibilities :

1. Supervise and manage daily restaurant floor operations to ensure smooth and efficient service.

2. Welcome guests, assist with seating arrangements, and ensure a pleasant dining experience.

3. Take guest orders accurately and coordinate with the kitchen team for timely food service.

4. Have good knowledge of South Indian cuisine, including Dosa, Idli, Vada, Uttapam, Appam, and other menu offerings.

5. Guide guests with menu recommendations and suggestive selling to increase revenue.

6. Allocate duties to stewards and ensure proper grooming, discipline, and punctuality.

7. Monitor table setup, cleanliness, hygiene, and overall restaurant ambience.

8. Handle guest queries, feedback, and complaints professionally.

9. Coordinate with the kitchen, cashier, and management teams for smooth operations.

10. Monitor service quality and ensure adherence to company SOPs and food safety standards.

11. Assist in staff training, briefings, and performance monitoring.

12. Ensure proper handling of restaurant equipment, cutlery, crockery, and other service materials.

Candidate Requirements :

• Minimum 2–4 years of experience in restaurant or café operations.

• Prior experience as a Captain or Senior Steward in a reputed restaurant.

• Candidates with experience in South Indian restaurants, QSRs, or casual dining will be preferred.

• Good knowledge of restaurant service standards and guest handling.

• Strong communication, leadership, and interpersonal skills.

• Presentable personality with a customer-first approach.

• Ability to manage a team and work in a fast-paced restaurant environment.

• It is a Full Time వెయిటర్ / స్టీవార్డ్ job for candidates with 2 - 4 years of experience.