Cafe staff are the face of the Cafe outlet. You will prepare beverages and food items to standard, serve customers quickly, and keep the outlet clean and well stocked. The role suits freshers who enjoy fast-paced work and want to build a career in food and beverage.
Key Responsibilities
Prepare coffee, tea, shakes, cold beverages, snacks and quick meals as per standard recipes and SOPs
Pack and hand over orders accurately and on time, including online and quick-delivery orders
Greet customers politely, take orders and handle basic queries or complaints
Operate the POS/billing system and handle cash and digital payments accurately
Follow food safety and hygiene standards (FSSAI guidelines), including personal hygiene, uniform and handwashing
Maintain cleanliness of the counter, equipment, kitchen and seating area
Check stock levels, receive deliveries, follow FIFO and report shortages or wastage
Open and close the outlet as per the checklist
Coordinate with the cafe manager, team members and delivery partners
Requirements
Education: 10th / 12th pass or above
Experience: Freshers welcome; 6 months+ in a cafe, QSR or restaurant is a plus
Age: 18-30 years
Basic communication in Hindi; English and/or the local language is an advantage
Ability to stand for long hours and work in a fast-paced environment
Willingness to work in shifts, weekends and holidays
Neat, well-groomed and customer-friendly
Basic knowledge of coffee or beverage making is a plus, and training is provided