Voice Process Executive

We are looking for a VOICE PROCESS EXECTIVE to join our team UNIC FIN FAB PVT LTD. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of In Hand Salary along with career growth opportunities in a collaborative environment.

• Answering customer enquiries over the phone

• Handling customer complaints and resolving issues and conflicts

• Providing customer support and guidance

• Promoting the company’s products and services

• Engaging customers in positive conversations

• Upselling other products to customers

• Handle incoming calls or chats to address customer queries

• Identify customer needs and determine solutions

• Offer accurate information about products and services

• Respond to customer complaints and develop solutions

• Record details of customer interactions, transactions, inquiries, and other information

• Update customer information including contact information and purchasing preferences

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 1 years of experience.