Key Responsibilities
Make outbound calls to potential customers.
Handle inbound customer inquiries professionally.
Explain company products and services clearly.
Generate leads and convert them into sales.
Maintain customer database and call records.
Follow up with interested customers regularly.
Achieve daily, weekly, and monthly sales targets.
Resolve customer concerns and escalate issues when required.
Coordinate with the sales and support team.
Required Skills
Good communication and convincing skills.
Basic computer knowledge (MS Excel, CRM, email).
Ability to handle rejection and pressure.
Strong negotiation and follow-up skills.
Fluent in English, Hindi, and guajarati language.
Example KPI/Targets
Daily call targets
Lead conversion ratio
Monthly revenue targets
Customer satisfaction score