Telesales

To work as part of the team engaged in loan processing of applications received through channel partners.

Own and manage end to end loan origination process from sourcing to disbursal.

Understand client requirements, gather relevant information, and process the application. Keep client experience paramount. Be prompt in connecting with the customer, be responsive during the processing of a case.

Appraisal of loan application on various parameters. Ensure quality of business i.e. all credit parameters to be met while loan processing.

Work within the laid down framework and ensure 100% compliance. Coordinate with documentation executives for relevant documentation and acknowledgement.

The role involves regular coordination with Credit Risk, Quality check and Operations team in the journey of loan application from sourcing to disbursal.

Calling the customer and letting them understand the loan procedure from lead to disbursal Timely completion of tasks assigned for the day.

Meet the TAT benchmarks on loan processing.

Be an advisor to the client.