టెలిసేల్స్

Job Description – DHL | Logistics Customer Service (Voice Process)

Process: Logistics Customer Service - Voice

Company: DHL

Shift: Day Shift

Working Days: 6 days a week

Salary: Up to ₹18,000 per month + 3500 travel (no cab)

Job Responsibilities:

* Handle customer queries related to logistics, shipments, and delivery status.

* ⁠Outbound & Inbound calling on KYC.

* Provide updates on shipment tracking and resolve delivery-related concerns.

* Assist customers with their queries through inbound voice calls.

* Coordinate with the relevant teams to resolve customer issues.

* Maintain professional communication and ensure customer satisfaction.

Eligibility Criteria:

* Good verbal communication skills in English.

* Customer service experience preferred; freshers may be considered based on communication skills.

* Willingness to work in a day shift and 6-day working schedule.

* ⁠Shift timings - 9.30 am- 7.30 pm (9 hours in between)

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 5 years of experience.