టెలిసేల్స్

Role – Teleconsultant ( Health Response Advisor)

Location: Ghatkopar (E), Mumbai

"Join the Wellness Revolution: Be a Part of Our Ayurveda Startup Team!

Are you passionate about holistic health and wellness? If you're looking for a meaningful career in a startup that's making a real impact, we invite you to join us on our journey to bring the ancient wisdom of Ayurveda into the modern world.

Here, we're not just building a company – we're building a movement that promotes natural healing, balance, and wellness. We're dedicated to redefining healthcare and empowering individuals to take control of their well-being through the principles of Ayurveda.

We will be starting our journey by setting up Ayurveda clinics giving highly effective treatment with the help of experienced teams and technology backed by research and data.

Pravaayu Healthcare welcomes career inquiries from Passionate, Energetic individuals who are interested in working in a startup environment, taking up bigger responsibilities and have interests in the event industry.

Job Overview:

• Key Responsibilities: Tele-consultant

• Job Title: Tele-Consultant

• Job Summary:

• The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.

• Key Responsibilities:

● Patient Consultation: Engage in consultative conversations to understand patients' healthcare requirements, concerns, and preferences.

● Appointment Scheduling: Schedule appointments for potential patients, ensuring an efficient use of clinic resources and provider availability.

● Clinic Services: Provide information about the clinic's services, healthcare providers, and procedures to address patient inquiries.

● Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled • appointments and address any questions or concerns.

● Appointment Reminders: Send appointment reminders to confirmed patients to reduce no-show rates.

● Database Management: Maintain accurate and up-to-date records of potential patients, appointments, and interactions in the clinic's CRM system.

● Performance Targets: Achieve and exceed performance targets related to appointment booking and patient engagement.

● Patient Feedback: Gather feedback and suggestions from potential patients to improve appointment booking processes and services.

● Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.

Qualification-Any Graduate.

Interested Freshers who wants to explore skills in teleconsulting, telemarketing, or a related customer engagement role Excellent communication and interpersonal skills.

Empathetic and patient-focused approach.

Proficiency in using phone systems and customer relationship management (CRM) software. Strong problem-solving and persuasion skills.

Ability to maintain patient confidentiality. Conversant in Hindi, English, Gujarati

About - About us- Pravaayu Healthcare Pvt Ltd. Our Vision:

At Pravaayu Healthcare, our vision is to make people live healthier and happier lives! We are setting up a chain of Ayurveda clinics with a specific focus on patients suffering from Osteoarthritis.

Our mission is to enrich lives of millions of people by providing them world’s best standardized, caring and result-oriented ayurveda healthcare services and products backed by research and technology

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 3 years of experience.