Job Title: Telecaller – Car Denting & Painting
Company: Mechanic for You
Location: Bangalore (Work from Office)
Job Type: Full-time
Experience: 1–3 years preferred
Salary: ₹15,000 – ₹35,000 (based on experience) + Incentives
Job Overview:
Mechanic for You is looking for an enthusiastic and customer-focused Telecaller to manage incoming leads and outbound calls related to Car Denting & Painting services. Your role will involve guiding customers through service options, collecting images of damage, providing estimates, and scheduling appointments.
Key Responsibilities:
Handle inbound & outbound customer calls professionally and promptly
Explain our Car Denting & Painting services clearly
Request customers to share photos of damaged car panels via WhatsApp
Analyze image-based input and categorize dents as major or minor
Quote prices based on dent type:
₹3700 per panel for minor dents
For major dents, inform customer extra charges will be confirmed after technician assessment
Negotiate prices courteously (minimum price allowed: ₹3500 per panel)
Maintain follow-up for confirmation, pick-up scheduling, and technician visits
Update leads and customer interactions in CRM or Excel sheet
Requirements:
Proven experience as a telecaller, customer care executive, or similar role
Good communication skills in English, Hindi, and Kannada
Basic understanding of automobiles/denting-painting processes (preferred)
Confident in using WhatsApp, mobile apps, and basic CRM tools
Patient, persuasive, and customer-service oriented
Benefits:
Fixed salary + Attractive performance-based incentives
Training on technical aspects and customer handling
Opportunity to grow within the company
Supportive work environment