Telesales Executive

We are looking for a Telesales Executive to join our team ULTRA TAPE CO.

Key Responsibilities

• Make outbound sales calls to potential and existing customers.

• Handle inbound inquiries from customers via phone, WhatsApp, email, or website leads.
  Examples: WhatsApp

• Explain product/service details, pricing, offers, and benefits clearly.

• Generate and qualify leads to identify genuine buyers.

• Follow up regularly with prospects to convert inquiries into sales.

• Handle customer objections and resolve queries professionally.

• Maintain customer database and update call records in CRM/software.

• Coordinate with internal teams for order processing, delivery, and after-sales support.

• Build long-term customer relationships for repeat business and referrals.

Job Requirements

• Education: Graduate (preferred in Business, Marketing, or related field)

• Experience: 1–3 years in telesales, telecalling, customer support, or sales (freshers can apply if communication is strong)

• Language Skills: Good spoken English, Hindi, and regional language (Gujarati)

• Communication Skills: Clear speaking, convincing ability, and active listening

• Sales Skills: Negotiation, persuasion, objection handling, and closing skills

• Technical Skills: Basic computer knowledge, MS Office, CRM tools

• Personal Qualities:

  • Self-motivated

  • Target-driven

  • Positive attitude

  • Patient and confident

  • Strong follow-up skills

Preferred (for B2C / Hair & Beauty Industry)

• Experience in beauty, wellness, cosmetics

• Comfortable handling sensitive customer concerns with empathy and confidentiality

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 1 - 2 years of experience.