✦ Greet customers and understand their requirements for diamonds or jewellery.
✦ Explain the features, value, and ethical advantages of lab-grown diamonds.
✦ Present and demonstrate a wide range of lab-grown diamond jewellery.
✦ Achieve monthly and quarterly sales targets set by the management.
✦ Build and maintain strong relationships with existing and new customers.
✦ Handle billing, invoicing, and post-sale documentation accurately.
✦ Maintain product knowledge and stay updated on new collections and pricing.
✦ Coordinate with the back-end team for order fulfilment and customisation requests.
✦ Ensure the store/display area is clean, well-organised, and visually appealing.
✦ Participate in promotional campaigns, exhibitions, and sales events.