Job Description – Telesales Executive
Position: Telesales Executive
Department: Sales / Admissions
Role Overview
We are looking for a motivated Telesales Executive to connect with prospective students from company-generated leads and convert them into counselling appointments and walk-ins.
Key Responsibilities
Make outbound calls to leads and understand students’ course and career requirements.
Explain relevant courses, benefits, and counselling process to prospective students.
Generate maximum walk-ins and counselling appointments from assigned leads.
Follow up regularly with interested students and ensure they visit the centre for counselling.
Maintain accurate lead status, follow-up details, and appointment updates in the CRM/Google Sheet.
Coordinate with the Counselling Team to ensure a smooth handover of qualified leads.
Achieve daily and monthly targets for calls, follow-ups, counselling appointments, and walk-ins.
Maintain professional communication with students and parents throughout the calling process.
Required Skills
Good communication and convincing skills.
Hindi and English communication; Gujarati will be an advantage.
Strong follow-up and relationship-building skills.
Target-oriented and comfortable working in a fast-paced sales environment.
Freshers with good communication skills can also apply.
Primary KPI: Quality leads converted into counselling appointments and physical walk-ins.