We’re looking for a results-driven Team Leader who can lead the sales team, drive conversions, and achieve monthly targets.
Key Responsibilities:
• Lead, motivate & manage the BPO Sales team
• Achieve daily, weekly & monthly sales targets
• Monitor calls, conversions, follow-ups & team KPIs
• Manage CRM & dialer effectively
• Track team performance and take corrective actions
• Conduct training, coaching & performance reviews
• Ensure quality customer handling & calling
• Prepare daily/weekly performance reports
• Handle escalations & improve team conversions