టెలికాలింగ్ టీమ్ లీడర్

JOB DESCRIPTION: TEAM LEADER – LOAN SALES (WORK FROM HOME)

Department: Loan Sales
Designation: Team Leader
Work Mode: Work From Home (WFH)
Shift Timings: 09:30 AM to 06:15 PM
Working Days: Monday to Saturday (Sunday Fixed Off)

Key Responsibilities

• Team Leadership & Target Achievement: Drive daily, weekly, and monthly loan disbursement and sales targets for the assigned remote team.

• Remote Performance Management: Monitor live/recorded calls, review daily dial counts, talk time, and turn-around-time (TAT) to ensure maximum agent productivity.

• Sales Pitch & Coaching: Conduct daily virtual standups to train executives on objection handling, pitch quality, and closing loan leads over the phone.

• Pipeline & Lead Allocation: Efficiently manage customer lead pipelines using CRM platforms and automated cloud dialers.

• Quality & Compliance Assurance: Ensure strict adherence to internal lending guidelines, customer verification, and ethical sales standards.

• Reporting: Prepare and report daily team performance metrics, conversions, and pipeline status to upper management.

  Key Skills & Requirements

• 2–4+ years of experience in Loan Sales, Tele-sales, or BFSI sector, with at least 1–2 years in a leadership role.

• Strong domain knowledge of personal, home, business, or vehicle loans and credit verification processes.

• Hands-on experience with sales CRMs,

• Exceptional communication, team motivation, and conflict-resolution skills in a remote work setup.

Benefits & Perks

• Flexible Work from Home arrangement.

• Scheduled daily lunch and tea breaks.

• Competitive salary package with lucrative performance-based incentives.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 2 - 6 years of experience.