టెలికాలింగ్ ఎగ్జిక్యూటివ్

Job Description – Telecaller (Sales Department)

Company: Surya International Enterprise Pvt. Ltd.
Department: Sales
Industry: Solar Manufacturing & Renewable Energy
Employment Type: Full-Time

Job Summary

We are looking for a motivated and confident Telecaller to join our Sales Department. The candidate will be responsible for making outbound calls to customers, generating sales leads, explaining solar products and solutions, and developing new distributor/dealer networks.

Key Responsibilities

• Make outbound calls to potential and existing customers to promote solar products and solutions.

• Generate qualified leads through telecalling and follow up with prospective customers.

• Explain product features, benefits, pricing, and available solar solutions to customers.

• Identify and approach potential dealers and distributors for business expansion.

• Build and maintain strong relationships with customers, dealers, and distributors.

• Follow up with leads and convert potential customers into sales opportunities.

• Maintain daily records of calls, leads, follow-ups, and sales activities.

• Coordinate with the field sales team for customer visits and lead conversion.

• Handle customer queries and provide accurate information about products and services.

• Regularly update sales and lead information in the company's CRM/ERP system.

• Achieve assigned daily, weekly, and monthly calling and lead-generation targets.

• Support the sales team in expanding the company's market presence.

Candidate Requirements

• Minimum 6 months–2 years of experience in telecalling, telesales, customer support, or sales.

• Experience in solar, electrical, renewable energy, or related industries will be an advantage.

• Good communication and convincing skills.

• Ability to generate leads and convert prospects through effective communication.

• Basic knowledge of MS Office/Excel and CRM/ERP systems.

• Strong follow-up and relationship-management skills.

• Target-oriented and self-motivated.

• Knowledge of Hindi/Odia/English or relevant local language will be an advantage.

Key Performance Indicators (KPIs)

• Number of outbound calls per day.

• Qualified leads generated.

• Customer follow-ups completed.

• New dealers/distributors identified.

• Lead-to-sales conversion.

• Monthly sales/business targets achieved.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 5 years of experience.