We are looking for a confident and energetic Telecaller to handle outbound and/or inbound calls. The candidate will be responsible for explaining our products/services, generating leads, and maintaining good customer relationships.
Make outbound calls to potential customers
Handle inbound customer queries politely and professionally
Explain products/services clearly and convincingly
Generate leads and follow up with interested customers
Maintain call records and customer data accurately
Achieve daily/weekly calling and conversion targets
Coordinate with the sales or support team when required
Good communication skills (Hindi mandatory, basic English preferred)
Pleasant voice and confident speaking style
Ability to convince and handle customer objections
Basic knowledge of mobile apps and calling software
Positive attitude and willingness to learn
Prior experience in telecalling or customer support is a plus
Freshers with good communication skills are welcome
Ability to work in a target-based environment
Fixed salary + performance incentives
Training provided
Growth opportunities within the company
Supportive work environment