We are looking for a motivated and responsible Loan Collection Executive to manage overdue loan accounts and ensure timely recovery of payments. The ideal candidate should have good communication, negotiation, and customer-handling skills while maintaining a professional and respectful approach.
Key Responsibilities
Contact customers through phone calls and field visits to collect overdue loan payments.
Follow up with borrowers and remind them about payment schedules.
Negotiate repayment plans according to company policies.
Maintain accurate records of collection activities and customer interactions.
Resolve customer queries related to outstanding loans.
Coordinate with internal departments to update payment status.
Achieve monthly collection and recovery targets.
Ensure compliance with company policies and applicable regulations.
Requirements
Minimum qualification: 12th Pass / Graduate (preferred).
0–2 years of experience in loan collection, recovery, sales, or customer service.
Good communication and negotiation skills.
Basic knowledge of MS Office and smartphone applications.
Valid driving license and two-wheeler (preferred for field collection roles).
Ability to work under targets and deadlines.