టెలికాలింగ్ అసిస్టెంట్

Key responsibilities

• Make outbound calls to potential and existing customers to promote products or services.

• Explain product features, benefits, and pricing to generate interest.

• Handle inbound calls and customer inquiries.

• Convert leads into sales by following up with potential customers.

• Maintain accurate call logs and update customer records in the CRM system.

• Meet or exceed daily, weekly, and monthly sales targets and call volume goals.

• Handle customer complaints and resolve issues professionally.

• Stay updated on product knowledge and industry trends. 

Required skills and qualifications

• Excellent verbal communication and interpersonal skills.

• Strong persuasion and negotiation abilities.

• Ability to handle rejection and work under pressure.

• Proficiency with telecalling software, CRM tools, and basic computer skills.

• Strong organizational and time management abilities.

• High school diploma or equivalent is typically required; a degree in sales or marketing is a plus.

• Previous experience as a telecaller or in a related sales role is often preferred. 

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 2 years of experience.