Make outbound calls to potential donors and supporters.
Explain Sightsavers’ NGO initiatives and fundraising programs.
Engage callers professionally and build donor interest.
Request and encourage voluntary donations as per campaign guidelines.
Maintain accurate call records and update donor information.
Handle questions, objections, and follow-ups politely.
Achieve daily calling, conversion, and fundraising targets.
Follow company scripts, quality standards, and data-privacy guidelines.
Prior telecalling/customer-service experience is preferred.
Good communication skills, confidence, empathy, and convincing ability are essential.