Job Title: Telecaller (Outbound Voice Process – Sales)
Domain: EdTech (eLearning Sales)
Company: Edtia Solutions Pvt Ltd
Location: Plot No. D, 107, Vyapar Marg, D Block, Sector 2, Noida, Uttar Pradesh 201301
About Edtia Solutions Pvt Ltd: Edtia Solutions is a leading provider of technology education, delivering innovative IT training programs to individuals and businesses. We collaborate with premium training institutions to provide affordable, comprehensive courses in crucial areas like Cloud Computing, Project Management, Quality Assurance, Data Science, and more. Our aim is to empower our clients with the skills and knowledge required to excel in the ever-evolving world of IT.
Salary: INR 18,000 - 35,000 per month.
Work Hours: Night shift (8:30 PM to 5:30 AM), Monday - Friday
Job Overview: We are hiring energetic and persuasive Telecallers to join our vibrant team. As a Telecaller, you will be responsible for generating leads and driving sales of our industry-relevant eLearning courses. This is an excellent opportunity for someone who thrives in a customer-centric, fast-paced sales environment.
Key Responsibilities:
● Make outbound calls to potential clients to introduce Edtia’s eLearning programs.
● Understand client needs and provide tailored solutions aligned with their career goals.
● Generate leads by identifying decision-makers and scheduling follow-up calls or demos.
● Maintain and update the prospective client database through CRM tools.
● Achieve daily, weekly, and monthly targets for lead generation and sales.
● Address customer queries with professionalism and ensure a seamless experience.
● Collaborate with the sales team to refine lead generation and conversion strategies.
● Stay informed about EdTech trends, product updates, and competitors’ offerings.
Required Skills and Qualifications:
● Experience: 6 months to 2 years in outbound voice processes, or telesales, ideally within the EdTech or eLearning space.
● Communication Skills: Excellent verbal skills with a clear and neutral accent.
● Results-Driven: Proven ability to meet or exceed lead generation and sales targets.
● Technical Skills: Familiarity with CRM tools for lead management.
● Interpersonal Skills: Strong ability to build trust and rapport with prospective clients.
● Resilience: High level of enthusiasm, self-motivation, and adaptability to challenges.
● Educational Qualification: Bachelor’s degree in Business, Marketing, or related fields is preferred but not mandatory.
Join Edtia Solutions Pvt Ltd and be a part of our mission to empower individuals and businesses with transformative learning experiences. Apply now to embark on a rewarding journey in the EdTech industry