Role & Responsibilities:
• Handle emergency & non-emergency ambulance calls
• Collect accurate details (location, patient condition, contact info)
• Coordinate with ambulance drivers & hospitals
• Maintain call logs and service records
• Communicate calmly with patient families & medical staff
• Ensure smooth coordination during emergencies
Requirements:
• Basic communication in Hindi & English (Marathi preferred)
• Calm, patient & responsible attitude
• Basic computer knowledge
• Willingness to work in shifts (if required)
• Telecalling / healthcare experience is a plus (not mandatory)