టెలికాలర్

Roles & Responsibilities

1. Make outbound calls to prospective customers from company-provided databases and incoming enquiries.

2. Explain our residential villa projects, specifications, pricing, amenities and location details.

3. Understand customer requirements, budget and property preferences.

4. Generate qualified leads and identify potential buyers.

5. Follow up regularly with interested customers through phone calls and WhatsApp.

6. Schedule site visits and coordinate appointments with the sales team.

7. Maintain daily call records, customer details and follow-up status.

8. Update customer information and lead progress in CRM or Excel.

9. Convert enquiries into genuine site visit opportunities.

10. Coordinate with the sales and marketing teams to achieve monthly lead and site visit targets.

11. Maintain professional communication and good relationships with prospective customers.

Skills & Requirements

• Good communication skills in Tamil and English.

• Previous experience in telecalling, preferably in real estate.

• Basic knowledge of MS Excel and WhatsApp.

• Good convincing and negotiation skills.

• Ability to handle customer enquiries and objections.

• Positive attitude and target-oriented approach.

• Freshers with good communication skills can also apply.

Key Performance Indicators (KPIs)

• Number of calls made per day.

• Number of qualified leads generated.

• Number of successful follow-ups.

• Number of site visits scheduled.

• Lead conversion performance.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 1 - 6+ years Experience.