Telecaller

A telecaller initiates, fields, and manages phone interactions to promote products, generate leads, or resolve customer inquiries. They are the direct link between a company and its clients, ensuring high customer satisfaction while meeting specific daily or weekly communication and sales goals.Key ResponsibilitiesOutbound/Inbound Calling: Make cold or warm calls to potential clients, and handle inbound calls from customers.

Lead Generation: Gather customer information, qualify prospects, and build a healthy sales pipeline.Pitching Products: Persuasively explain product features, benefits, and pricing using predefined scripts.Data Management: Log all call details, outcomes, and customer feedback into CRM software.

Customer Support: Address inquiries, resolve grievances, and provide professional assistance.Target Achievement: Meet or exceed daily, weekly, and monthly targets for sales or resolved calls.

Essential Requirements Education: High school diploma or equivalent; a degree or sales/marketing certification is a bonus

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Communication: Exceptional verbal communication and interpersonal skills in English and/or regional languages.

Software Skills: Basic computer literacy and familiarity with CRM tools and telephone systems.

Soft Skills: Active listening, strong negotiation skills, and the resilience to handle rejection.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 2 - 4 years of experience.