Job Summary:
We are seeking a dynamic Telecaller to join our CA/CS firm, handling outbound and inbound calls to clients for taxation services, ROC /Company compliance, and lead generation. You'll play a key role in building client relationships and supporting our corporate secretarial and financial advisory teams.
Key Responsibilities:
Make 50-100 outbound calls daily to prospective clients, following up on leads for GST registration, TDS compliance, ROC filings, and audit services.
Handle inbound queries on tax returns, company incorporations, and statutory compliance under Companies Act 2013.
Schedule appointments for CAs and Company Secretaries with clients.
Update CRM with call logs, client details, and feedback.
Promote firm services like bookkeeping, payroll, and financial consulting via phone.
Ensure compliance with telemarketing regulations (e.g., DND lists) and maintain data confidentiality.
Requirements:
HSC/Graduate in any stream; commerce background preferred.
1-2 years of telecalling experience, ideally in financial/CA services.
Excellent Hindi and English communication skills (bilingual fluency essential).
Proficiency in basic MS Excel for data entry and CRM tools.
Persuasive, patient, and target-oriented with strong listening skills.
Knowledge of GST, TDS, or corporate compliance is a plus.
What We Offer:
Competitive salary (₹12,000-₹20,000 CTC) + incentives based on targets.
Performance bonuses and career growth opportunities.
Supportive work environment with training on CA firm processes.
How to Apply:
Send your resume to bhawani151190@gmail.com with subject "Telecaller Application - [Your Name]".