Key Requirements:
• Good communication skills in Hindi
• Confident, polite, and customer-friendly attitude
• Ability to handle inbound and outbound calls professionally
• Basic understanding of customer follow-ups and sales coordination
• Professional behaviour and willingness to learn
Job Responsibilities:
• Make outbound calls to customers for enquiries and follow-ups
• Handle incoming customer calls related to jewellery products
• Provide clear and accurate information to customers
• Maintain call records and customer details
• Coordinate with the sales team for customer follow-ups
• Ensure a positive and professional customer experience