Telecaller / Front Desk Executive – Mythili Manthra Skin & Hair Clinic
Location: Bengaluru
Job Type: Full-Time
About Us
At Mythili Manthra Skin & Hair Clinic, we are committed to providing high-quality skin and hair care solutions with exceptional patient service.
Job Responsibilities
* Answer incoming calls professionally and courteously.
* Schedule, confirm, and reschedule patient appointments.
* Follow up with leads, enquiries, and existing patients.
* Explain clinic services, consultation process, and appointment availability.
* Maintain patient records and update CRM/software.
* Handle WhatsApp messages and online enquiries.
* Make reminder calls for appointments and follow-up visits.
* Coordinate with doctors and clinic staff for smooth patient flow.
* Ensure excellent customer service and patient satisfaction.
Requirements
* Good communication skills in Kannada, English, and Hindi (preferred).
* Basic computer knowledge and ability to use WhatsApp and appointment software.
* Pleasant voice and professional attitude.
* Strong follow-up and convincing skills.
* Prior telecalling, customer service, or front desk experience is an advantage.
* Freshers with good communication skills may also apply.
Salary & Benefits
* Competitive salary based on experience.
* Performance-based incentives.
* Growth opportunities in the healthcare and aesthetic industry.
* Friendly and professional work environment.
Key Skills
Telecalling | Customer Service | Appointment Scheduling | Lead Conversion | Follow-up Calls | Front Desk Management | Communication Skills