Tele Sales Executive Job Description
## 📞 Telesales Representative – Job Description
### 📝 Job Overview
We are seeking a motivated and results-driven Telesales Representative to join our sales team. The ideal candidate will be responsible for contacting potential and existing customers by phone to promote products or services, generate leads, and close sales.
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### 🎯 Key Responsibilities
• Make outbound calls to prospective and existing customers
• Explain products/services clearly and confidently
• Identify customer needs and recommend appropriate solutions
• Handle objections and answer customer questions professionally
• Close sales and achieve monthly/weekly sales targets
• Maintain accurate records of calls and customer information in CRM systems
• Follow up with customers to ensure satisfaction and repeat business
• Collaborate with the sales team to improve strategies and results
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### ✅ Required Skills & Qualifications
• High school diploma or equivalent (Bachelor’s degree preferred)
• Proven experience in telesales, telemarketing, or customer service
• Excellent communication and persuasion skills
• Strong negotiation and closing abilities
• Ability to handle rejection and remain motivated
• Basic computer skills and familiarity with CRM software
• Good time management and organizational skills
---💼 Preferred Qualifications
• Experience working with sales targets and KPIs
• Knowledge of the industry or product being sold
• Multilingual abilities (english, Tamil,Kannada )
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### 📊 Performance Metrics
• Number of calls made per day
• Conversion rate
• Sales revenue generated
• Customer satisfaction scores
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### 💰 Compensation
• Base salary + commission
• Performance bonuses
• Incentives and rewards for top performers
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If you'd like, I can also provide:
A •short version for job ads••
A •resume sample for a telesales role••
An •interview question list••
Or customize this description for a specific industry (education program .)•
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