టెలికాలర్

Job Summary

• Role: Loan Sales Telecaller / Outbound Telesales Executive

• Department: Inside Sales / Telemarketing

• Objective: Drive loan disbursements through telephonic consultations and relationship building.

Key Responsibilities

• Lead Generation: Call prospects from provided databases to pitch various loan products.

• Customer Screening: Filter leads by checking income, employment, and credit history suitability.

• Product Explanation: Detail loan features, interest rates, repayment tenures, and processing fees.

• Document Collection: Follow up with interested clients to gather necessary KYC and income documents.

• Target Achievement: Meet daily talk-time metrics and monthly loan login/disbursement targets.

• CRM Maintenance: Update call logs, customer responses, and follow-up dates in the system. [1, 2, 3, 4, 5]

Required Skills & Qualifications

• Education: High school diploma or bachelor's degree in any field.

• Experience: 0–3 years in telesales, banking, or financial services (fresher friendly).

• Communication: Clear, persuasive speaking skills with strong active listening.

• Languages: Fluency in the regional language; working knowledge of English is highly preferred.

• Soft Skills: High negotiation ability, patience, and resilience against customer rejections.

Key Performance Indicators (KPIs)

• Connected Calls: Number of successful conversations per day.

• Lead Conversion Rate: Percentage of called leads that apply for a loan.

• Disbursement Volume: Total monetary value of loans closed and sanctioned monthly

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 3 years of experience.