Telecaller

Job Description of Tele Caller

Post: Tele Caller

Experience: 1 year plus.

Qualification: HSC / Graduate

Salary: 15k-20k

Excellent communication.

Key Skills

Outbound Calling, Tele calling, Tele caller, Customer care executive, Tele caller Executive

Required Experience and Qualifications

 Proven experience as telesales representative or other sales/customer service role.

 Proven track record of successfully meeting sales quota preferably over the phone.

 Good knowledge of relevant computer programs (e.g. CRM software) and telephone

.systems.

 Ability to learn about products and services and describe/explain them to prospects.

 Excellent knowledge of English.

 Excellent communication and interpersonal skills.

 Cool-tempered and able to handle rejection.

 Outstanding negotiation skills with the ability to resolve issues and address.

Responsibilities and Duties

 Contact potential or existing customers to inform them about a product or service using scripts.

 Answer questions about products or the company.

 Ask questions to understand customer requirements and close sales.

 Direct prospects to the field sales team when needed.

 Enter and update customer information in the database.

 Take and process orders in an accurate manner.

 Handle grievances to preserve the company’s reputation.

 Go the “extra mile” to meet sales quota and facilitate future sales.

 Keep records of calls and sales and note useful information..

 Out bound calling and Lead Generation.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 1 - 3 years of experience.