Job Responsibilities
Make outbound calls to guests and customers.
Coordinate with guests regarding restaurant reservations, enquiries, offers, and feedback.
Follow up with customers and maintain regular communication.
Achieve weekly calling and conversion targets.
Handle customer queries professionally and provide accurate information.
Maintain records of calls, follow-ups, and customer details.
Coordinate with the restaurant operations team to ensure smooth guest handling.
Requirements
2–5 years of experience in telecalling, customer service, hospitality, or a similar role.
Good communication and interpersonal skills.
Hindi and English communication skills preferred.
Confident and polite telephone manner.
Target-oriented and comfortable with outbound calling.
Immediate joiners preferred.