Key Responsibilities
Outbound/Inbound Calling: Initiating calls to prospects or handling customer inquiries.
Sales & Pitching: Explaining product features, benefits, and pricing to generate sales or appointments.
Data Management: Updating and maintaining accurate customer databases and call records in CRM tools.
Query Resolution: Addressing customer concerns, complaints, and questions professionally.
Follow-ups: Contacting leads to move them through the sales funnel.
Target Achievement: Meeting daily, weekly, or monthly sales and call volume targets.