Telecaller

Key Responsibilities:

. Achieve individual targets for lead conversion and client onboarding.

. Evaluate client eligibility and provide accurate immigration consultation over phone, email, or in person.

. Take full ownership of all visa-related matters, including documentation, client queries, and problem resolution.

. Conduct regular follow-ups with clients to encourage progression and ensure conversions.

. Maintain updated knowledge of immigration policies, procedures, and requirements for countries like Australia and Canada.

. Provide end-to-end guidance to clients throughout the immigration process.

. Deliver consistent, high-quality customer service without compromise—even under tight deadlines or pressure.

. Participate in team meetings, training sessions, and contribute to process improvements.

. Coordinate effectively with internal departments to ensure client satisfaction.

Required Skills and Qualifications:

. Proven experience in immigration consultancy, sales, telesales, or telecalling is preferred.

. Strong communication, persuasion, and negotiation skills.

. Excellent problem-solving and decision-making abilities.

. Confident and self-motivated, with the ability to work independently and handle pressure.

. Strong analytical and evaluation skills to assess client eligibility.

. Ability to manage time efficiently and meet deadlines.

. Fluency in English; knowledge of regional languages is an added advantage.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 2 years of experience.