టెలికాలర్

Service Reminder Calling position at Modi Hyundai would focus on making outbound calls to customers to remind them of upcoming service appointments, promote Hyundai products and services, and schedule new appointments. The role involves maintaining a positive customer experience through effective communication and follow-up.

Here's a more detailed breakdown:

Key Responsibilities:

• Outbound Calling:

• Making proactive calls to customers to remind them of scheduled service appointments or offer new service packages.

• Customer Engagement:

• Communicating with customers in a friendly and professional manner, addressing their queries and concerns.

• Appointment Scheduling:

• Scheduling new service appointments based on customer needs and availability.

• Sales Promotion:

• Promoting Hyundai products and services (e.g., new car models, accessories, extended warranties) during the call.

• Lead Generation:

• Identifying potential new customers and generating leads for future sales efforts.

• Record Keeping:

• Maintaining accurate records of all calls, appointments, and customer interactions.

• Follow-up:

• Following up with customers to ensure their satisfaction and address any outstanding issues.

• Data Entry:

• Entering appointment details, customer information, and other relevant data into the dealership's CRM system.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 1 - 2 years of experience.