We are looking for a motivated and customer-focused Telecaller to contact potential and existing customers, promote products or services, answer customer queries, and generate leads. The ideal candidate should have excellent communication skills and the ability to build positive customer relationships.
Key Responsibilities:
Make outbound and receive inbound calls from customers.
Explain products and services to prospective customers.
Generate leads and schedule appointments for the sales team.
Follow up with customers and maintain regular communication.
Handle customer inquiries and resolve basic issues professionally.
Maintain accurate records of calls and customer information.
Achieve daily and monthly calling and sales targets.
Update customer details in the CRM or database.
Required Skills:
Excellent verbal communication skills.
Good listening and interpersonal skills.
Basic computer knowledge (MS Office/software).
Ability to convince and negotiate with customers.
Positive attitude and target-oriented approach.
Qualifications:
Minimum qualification: 10+2 or any graduate.
Previous experience in telecalling, customer service, or sales is preferred but not mandatory.
Freshers with good communication skills are welcome to apply.
Salary:
As per company standards, with incentives based on performance