A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
7,000 - 10,000 /నెల
Cover Canvas Hr Solutions Private Limited
న్యూ టౌన్, కోల్కతా
టెలిసెల్స్ / టెలిమార్కెటింగ్ లో 0 - 6 నెలలు అనుభవం
ఫుల్ టైమ్
A Telecaller is responsible for handling outbound and inbound calls to generate leads, provide information, resolve customer queries, and support sales or service processes. The role requires strong communication skills, patience, and the ability to build rapport with customers over the phone.
Outbound calling: Contact potential or existing customers to inform them about products, services, or promotions.
Inbound call handling: Answer customer queries, provide accurate information, and resolve issues.
Lead generation: Identify prospects, qualify leads, and pass them to the sales team.
Customer relationship management: Maintain positive interactions and ensure customer satisfaction.
