Job Title: Telecaller
Location: Sector 63 noida
Job Type: Full-Time / Part-Time
Industry: Digital Marketing
Experience: 1-3 Years
Salary: 10,000-20,000
We are looking for a motivated and energetic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling inbound inquiries, providing information about our products/services, and converting leads into customers.
Make outbound calls to potential clients/customers.
Handle inbound calls and respond to customer queries.
Explain the products and services offered by the company.
Generate sales leads and follow up on them.
Maintain a database of customer information and interactions.
Schedule appointments and follow-up calls with prospective clients.
Meet daily/weekly/monthly targets as assigned.
Provide excellent customer service and resolve any complaints/issues.
Minimum Qualification: [10th/12th/Graduate – based on role]
Proven experience as telecaller or similar customer service role is a plus.
Good communication skills in [English/Hindi/Regional Language as required].
Basic computer knowledge (MS Office, data entry).
Positive attitude and strong interpersonal skills.
Ability to work under pressure and meet targets.
Experience in sales, customer service, or call center.
Multilingual abilities are an added advantage.
Ability to learn about products/services and explain them to customers effectively.
Performance-based incentives
Flexible working hours
Growth opportunities
On-the-job training