Telecaller

For a fresher, a telecaller role is primarily about being the voice of the company. It is an entry-level position that focuses on communication, persistence, and basic data management.

Here is a breakdown of the core responsibilities and the skills required to succeed in the role:

Core Job Responsibilities

• Outbound/Inbound Calling: Making calls to potential customers (leads) from a provided database or answering incoming queries regarding products or services.

• Lead Generation: Identifying potential customers, sparking their interest, and scheduling appointments or demos for the sales team.

• Information Provision: Explaining product features, pricing, and benefits clearly to help the customer make a decision.

• Data Entry: Maintaining an accurate log of every call, including the customer's feedback, contact details, and the "disposition" (result) of the call in a CRM or Excel sheet.

• Follow-ups: Calling back interested leads who requested more time or missed a previous appointment to ensure the "loop" is closed.

• Meeting Targets: Most roles come with daily or weekly targets, such as a specific number of "talk time" minutes or a set number of qualified leads generate

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with Freshers.