Key Responsibilities:
Make outbound calls for payment follow-ups and collection.
Follow up with customers for pending and overdue payments.
Handle customer queries and resolve basic payment-related issues.
Maintain call records, payment status, and follow-up details.
Coordinate with the accounts team for payment updates.
Remind customers about due dates and outstanding amounts.
Perform other telecalling and customer follow-up activities as required.
Requirements:
Good communication and convincing skills.
Comfortable with regular calling and payment follow-ups.
Basic knowledge of MS Excel and computer operations.
Positive attitude and good follow-up skills.
Freshers and experienced candidates can apply.