Job Title: Collection Telecaller
Location: Surat
Experience Required: 0–3 years (Freshers can apply)
Employment Type: Full-time
Job Summary
We are looking for a motivated and result-oriented Collection Telecaller to join our team. The ideal candidate will be responsible for contacting customers to collect outstanding payments, maintaining customer relationships, and ensuring timely recovery of dues.
Key Responsibilities
Make outbound calls to customers for payment reminders and collections
Follow up on overdue accounts and ensure timely recovery
Maintain accurate records of all conversations and payment commitments
Negotiate payment plans with customers when required
Handle customer queries related to outstanding dues professionally
Update collection status in the system regularly
Meet daily/weekly/monthly collection targets
Required Skills & Qualifications
Good communication and negotiation skills
Basic knowledge of MS Excel and computer operations
Ability to handle pressure and meet targets
Strong convincing and problem-solving skills
Fluent in Hindi, English, Gujarati
Preferred Qualifications
Prior experience in telecalling, collections, or customer service
Knowledge of debt collection practices and regulations
Salary & Benefits
Competitive salary + incentives
Training and growth opportunities
Working Hours
[9:30 AM – 6:30 PM]
How to Apply
Interested candidates can send their resume to: apassociatessurat@gmail.com
or Only Whatsapp 9638866088