Job Description:
We are looking for an enthusiastic and results-driven Telecaller to join our Online Sales team. The candidate will be responsible for handling inbound and outbound calls, generating sales leads, and converting inquiries into successful online sales.
Key Responsibilities:
Make outbound calls to potential customers and follow up on online inquiries
Handle inbound calls from customers regarding products/services
Explain product details, offers, and pricing clearly to customers
Convert leads into online sales and achieve daily/monthly targets
Maintain and update customer data in CRM or sales records
Resolve customer queries and provide accurate information
Coordinate with the sales and operations team for order processing
Ensure timely follow-up and customer satisfaction
Required Skills & Qualifications:
Good communication and convincing skills
Basic knowledge of online sales and customer handling
Ability to handle rejection and work with targets
Basic computer knowledge (CRM, Excel, email, WhatsApp, etc.)
Experience in telecalling/online sales is preferred (freshers can apply)