టెలి కౌన్సిలర్

JOB DESCRIPTION – TELE COUNSELOR

Company: Gleuhr Wellness Pvt. Ltd.

Position: Tele Counselor

Job Location: Chandigarh

Working Hours: 9:30 AM – 6:30 PM

Key Responsibilities

Handle incoming and outgoing calls with prospective and existing clients.

Counsel clients about the company's Skin, Wellness, Aesthetic & Cosmetology services.

Understand client requirements and explain suitable services/packages.

Follow up with leads and convert enquiries into appointments.

Maintain daily calling, follow-up, and conversion reports.

Coordinate appointments with the concerned clinic/department.

Build good relationships with clients and provide professional assistance.

Achieve assigned calling, follow-up, appointment, and conversion targets.

Maintain accurate client information and follow company CRM/SOPs.

Handle client queries professionally and ensure a positive customer experience.

Candidate Requirements

Graduate in any discipline preferred.

Previous experience in Telecalling, Tele-counselling, Sales, Customer Service, Wellness, Healthcare, Skin Clinic, Hospitality, or related fields will be an advantage.

Excellent communication and convincing skills.

Strong customer-handling and follow-up abilities.

Comfortable communicating with clients over the phone.

Good knowledge of Hindi and English.

Positive attitude, confidence, and target-oriented approach.

Basic computer/CRM knowledge.

Training Details

Training Duration: 5–7 Days

Training Location: Chandigarh

Training Type: Unpaid

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 1 - 6+ years Experience.