Tele Counsellor

We are looking for a Tele Counsellor to join our team at Balaji Educational Services. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers ₹ 15,000 - ₹ 35,000 and incentives as per opportunities for growth.

Key Responsibilities:

• Handling calls: Answer incoming calls or make outbou calls to potential or existing clients.
• Understanding needs: Listen carefully to the caller’s concerns, questions, requirements.
• Providing guidance: Offer appropriate information, advice, solutions based on the service (course details, counseling support, admissioninfo).
• Counseling & persuasion: Help people make decisions—like enrolling in a course, booking a counseling service, following a admission plan.
• Follow-ups: Call back interested clients to check progress and close leads into admission.
• Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 5 years of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Day shift.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 6 years of experience.