📢 Job Opening – Collection Executive (Soft Bucket / Tele Collection)
Kesar Credit & Capital is hiring enthusiastic candidates for the Collection Executive (Tele Collection) profile.
📍 Location: NSP, Pitampura, Delhi
Position
Collection Executive – Soft Bucket (Tele Collection)
Eligibility
✅ Freshers can apply
✅ Experienced candidates are also welcome
Job Responsibilities
Calling customers to remind them about overdue EMIs
Understanding reasons for payment delays
Negotiating payment dates and obtaining payment commitments
Following up regularly until payment is received
Updating customer interactions and collection records in the system
Escalating difficult cases to senior collection teams when required
Skills Required
Good communication and persuasion skills
Strong follow-up and negotiation abilities
Customer handling and relationship management skills
Ability to achieve collection targets
Basic computer and CRM knowledge
Basic understanding of collection processes
Soft Bucket Collection
Soft bucket accounts generally include customers who are:
1–30 Days Past Due (DPD), or
31–60 Days Past Due (DPD)
These are early-stage delinquent accounts that can typically be resolved through effective telephonic follow-up and customer engagement.
Benefits
✅ Timely salary payments
✅ Career growth opportunities in the financial services industry
✅ Professional and supportive work environment
📩 Interested candidates can apply by calling or WhatsApping: 9899989853
Join Kesar Credit & Capital and build your career in the financial services industry!